Investing in Yourself

Insurance and Billing

Insurance can be a giant headache.
We'll try to make it as simple as possible.

Some of our therapists accept insurance (currently only Aetna at this time) and some are exclusively out-of-network. If you want to see a therapist who does not accept insurance, it's possible your insurance may still cover the cost. Many insurance plans have benefits for out-of-network providers, which means they will reimburse you for some (or all) of the session costs.

It's just a few simple steps to start using your plan's out-of-network benefits.

Out-of-Network Fees

Individual psychotherapy sessions are between $125 - $195, depending on the experience and specialities of the therapist you work with. We accept all major credit cards and HSA/FSA cards.

Enter your insurance information into the benefits checker below to see how much you can get reimbursed for therapy.*

Check your Out-of-Network Benefits

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*This is an estimate and is not a guarantee of reimbursement. Clients should always confirm the estimated reimbursement amount directly with their insurance companies, as they have the most up-to-date information. If you're unsure what exactly to ask your insurance company, use these questions as a starting point.

Therapy

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To start, you will be responsible for paying each session in full at the time of the appointment. Our rates vary by therapist and length of sessions, typically between $125 - $195 per session.

We accept all major credit cards, FSA accounts, cash, or check. If paying by credit card, your card can be put on file so it's charged automatically after each session.

At the end of the month, you will receive the necessary paperwork (called a "superbill") that you will then submit to your insurance company.

This submission process varies based on the policies of the insurance company, but it typically involves the following steps.

Submit for Reimbursement

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Insurance is confusing. If you're curious about what exactly some of these terms mean (i.e. a superbill, CPT codes, etc), this list of definitions might help. [link to glossary page]

Confirm the Information.
Make sure all the fields on the superbill are correct and accurate, including the service dates, service descriptions, CPT codes, and rates.
Contact your Insurance.
Reach out to your insurance company to ask about their specific submission process. Sometimes companies require specific forms or special documentation. Submitting without these can delay the reimbursement process.
Submit the Superbill.
After you know your insurance company's submission process, you'll need to send them the superbill. This could be through email, online portal, mail, or fax. Sometimes you'll be asked to submit a claim form along with the superbill.
Keep a Copy.
Be sure to keep a copy of the superbill and claim form. This will come in handy if there's a dispute or your insurance company makes a mistake in reimbursing you.
Make Sure You Get Paid!
If you don't hear from your insurance company or receive the correct reimbursement, follow up with them and ask about the status of your claim.

How to submit a superbill to an insurance company

The insurance company will review the claim (i.e. make sure that the sessions actually happened), determine how much you are eligible to be paid based on their out-of-network coverage policy, and then pay you directly.

Again, remember to reach out to your insurance company if you don't hear from them or receive the correct reimbursement rate. Cost shouldn't get in the way of you receiving quality therapy.